How to cultivate trust on your team.October 21, 2016 / Podcast # 16-28
Culture drives performance. In a high-trust culture people are going to be more productive and innovative than a culture where they’re constantly on high alert. Joel Peterson, co-author of The 10 Laws of Trust, published by AMACOM, is here to talk about how to cultivate a high-trust environment on your team.
David Livermore, author of The Cultural Intelligence Difference, due out this month, defines Cultural Intelligence Quotient (CQ) as oneâ€™s ability to function effectively across national, ethnic, and organizational cultures. From a misinterpreted gesture, to an email in lieu of a phone call, there are implicit actions, rules, and guidelines that differ from countries or even corporations, that can make a profound professional impression. Knowledge of these nuances isnâ€™t innate, regardless of skill-level, IQ, or EQ. But CQ can be learned. David outlines the four areas of CQ and why your proficiency in them can be the defining factor in your career progress.