Stephen Denning, author of The Age of Agile, distinguishes between “operational agility” and “strategic agility.” Operational agility is about improving products that already exist and already have a market. Strategic agility is about creating brand new markets for brand new products. While we should always have operational agility, we should be working toward being more strategic with our agility too.
Stephen Denning was born in Sydney, Australia. He studied law and psychology at Sydney University. After doing a post-graduate law degree at Oxford University, he joined the World Bank where he worked for several decades in various management capacities, including Program Director of Knowledge Management from 1996-2000.