You know the type. Maybe heâ€™s the office cut up or the woman who manages to look busy but avoids work or the guy who was the long suffering victim. Thereâ€™s one in every office. Perhaps you or someone you know fits one of these profiles. These behaviors are painfully annoying and start conflict in the office.
Sylvia Lafair is author of Donâ€™t Bring It To Work: Breaking The Family Patterns That Limit Success. Sylvia is an expert on leadership, workplace behavior, and relationships, and helps clients from top companies navigate difficult conflicts with board members, employees, associates, and even family. Unlike other executive coaches, Lafair began her career as a family therapist and is fine tuned to the reverberations of family lives that play out in the workplace. Lafair is the Founder and President of Creative Energy Options.
For additional training on this topic, consider these AMA seminars:
To learn more, read these AMACOM Books:
Working with Difficult People by Michael S. Dobson, William Lundin, Ph.D., Kathleen Lundin
Leading with Kindness by William F. Baker, Michael O’Malley, Ph.D.
Lead by Example by John Baldoni
Winning Behavior by Terry R. Bacon, David G. Pugh