Haydn Shaw on the Influx of the New Generation

There has been a recent influx of new Gen-X workers, causing much confusion in the workplace for the older generations. Hadyn Shaw, author of the book Sticking Point, analyzes some of the points of aggravation that causes friction in the workplace when working with such broad generational gap. One major point of contention is the style of training and learning each generation expects. While seminars and training workshops are the main sources of learning for the older generations, Gen-X are used to finding answers on the Internet and demand lectures to be funny or informative. Listen for why each generation think they way they do and how to successfully clear the lines of communication within your business.


Haydn Shaw is a leading expert on the multiple generations, leadership, change, and turning around negative work environments and employees. Hailed as a “leadership guru” by the Washington Post, Haydn Shaw has delivered hundreds of convention keynotes or intimate off-sites. Known for taking groups from hilarity to deep reflection, he combines rich content with use-tomorrow tools. He also has worked with FranklinCovey for twenty one years as a senior consultant and one of their most requested keynote speakers specializing in their leadership, execution, and personal productivity methodologies.

For additional training on this topic, consider these AMA seminars:

*Taking on Greater Responsibility: Step-up Skills for Nonmanagers
*Fundamentals of Human Resources Management
*Leveraging Social Media to Engage Customers and Build Your Brand

To learn more, read these AMACOM Books:

*Generations at Work, by Ron Zemke, Claire Raines, & Bob Filipczak
*Manager 3.0, by Brad Karsh & Courtney Templin
*The 7 Hidden Reasons Employees Leave, by Leigh Branham

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