Archives from August 2014
Maintaining your reputation through a changing work environment.August 22, 2014 / Podcast # 14-17
Great leaders are determined by how well they are able to translate their goals into action. Deborrah Himselâ€™s book Beauty Queen: Inside the Reign of Avon’s Andrea Jung tells the story of the CEOâ€™s rise and fall at Avon while interweaving discussions of business and corporate cultural issues. Andrea found herself to be in the right place at the right time while enjoying success in re-vitalizing a brand and mobilizing a well-rounded and successful work team. However, the second half of Andreaâ€™s tenure was not as successful as she dealt with corporate issues. The book explores the possible reasons for this unfortunate change, mistakes made in the process, and ways that any leader can apply this story to help ensure long-term success.
Deborrah Himsel is the author of Beauty Queen: Inside the Reign of Avon’s Andrea Jung and Leadership Sopranos Style. From 1999 to 2005, she worked alongside Andrea Jung at Avon as vice president of Global Organization Effectiveness. A former vice president of Deutsche Bank, Himsel is a leadership consultant for such Fortune 500 companies as Johnson & Johnson, KPMG, Exxon/Mobil, Bain, Citigroup, and Walmart. She teaches at Thunderbird School of Global Management and The Helsinki School of Economics at Aalto University. She has been featured in various media, including Fox News, CNBC, and Bloomberg, and she wrote commentary on The Apprentice for USA Today.
How the digital lives of people are changing the rules of business.August 8, 2014 / Podcast # 14-16
If companies wish to survive in todayâ€™s ever-expanding digital age, they need to recognize their customersâ€™ code haloâ€”a consumerâ€™s virtual selfâ€”and implement the business model that supports it. This is why companies like Netflix are still standing while others like Blockbuster are not. Listen as Malcolm Frank, coauthor of Code Halos: How the Digital Lives of People, Things, and Organizations are Changing the Rules of Business, describes why companies must use data scientists that can understand both the complex math behind the data as well as the business content. And since trust is the currency of the new virtual economy, companies that have all this data should never abuse this power and need to emphasize building trust with their customers.