Archives from October 2008

Leonard Berry and Kent Seltman on Management Lessons from Mayo Clinic

It's not just about healthcare.

October 31, 2008 / Podcast # 08-44

Leonard Berry & Kent Seltman

The Mayo Clinic is one of the world’s most prestigious organizations, one that fosters a culture that exceeds customer expectations and earns deep loyalty from both customers and employees.

Service business authority Leonard Berry and Mayo Clinic marketing administrator Kent Seltman had the rare opportunity to study Mayo Clinic’s service culture Read more…


Tim Sanders on How to Save the World From Your Office

A “responsibility revolution” is shaking up corporate America.

October 24, 2008 / Podcast # 08-43

Tim Sanders

Every one of us, regardless of title or position, can inspire our companies to change the way they do business, helping them to become a positive force for enriching people, communities, and the environment. When this happens, not only do we help save the world, we help save our companies from becoming irrelevant. Companies that don’t participate in this revolution risk becoming obsolete. Read more…


Bill George on Finding Your True North

An invitation to get tactical and align your business leadership path with a moral compass.

October 17, 2008 / Podcast # 08-42

Bill George

As former President and CEO of Medtronic, now a professor at Harvard, Bill George has paved his own path to success. If you ask him what’s his secret, he’ll tell you it’s about “finding your True North,” which also happens to be the title of his new book. A companion guide to his best seller True North, Finding Your True North offers methods for personal reflection and includes targeted exercises that help leaders hone in on the purpose of their leadership and the development of their authentic leadership skills. Read more…


Jim Champy on How to Outsmart Your Competition

Lessons learned from companies that have achieved super-high growth.

October 10, 2008 / Podcast # 08-41

Jim Champy

Jim Champy inspired legions of business leaders with his bestseller Reengineering the Corporation. In his new book Outsmart!, Champy describes nine companies that have achieved breakthrough growth by consistently outsmarting the competition. Champy tells their fascinating success stories, revealing powerful, counterintuitive strategies for finding distinctive market positions and sustainable advantages for growth rates. Read more…


Marilyn Carlson Nelson on How We Lead Matters

An internationally recognized corporate leader recounts important lessons learned.

October 3, 2008 / Podcast # 08-40

Marilyn Carlson Nelson

As a daughter, wife, mother, and grandmother, Marilyn has always put people first. This multi-faceted woman also happens to be one of the most successful CEOs in the world. In this conversation, she shares her thoughts on the role of women in leadership and the importance of believing in yourself. Read more…