Jody Heymann wants companies to invest in workers at the bottom of the ladder. These employees, the ones running the factory assembly lines or the retail cash registers, are the ones closest to the products and the customers and the employees who really know what is going on with the company. Smart managers know that if there is a problem that needs to be solved, they go to these employees first. In her book Profit at the Bottom of the Ladder, Jody shows that the most successful companies are the ones who have invested in training and benefits for all of their employees, keeping them happy, productive, and turning a profit.
Jody Heymann is a Professor in the Faculty of Medicine and Arts at McGill University where is also the Founding Director of the Institute for Health and Social Policy. Dr. Heymann has consulted widely to global organizations and is Founder and Director of the Project on Global Working Families at Harvard University. She is the author of the recently published book, Profit At The Bottom Of The Ladder.
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