In a world shifting from command and control to networks, managers have to adapt their expectations while still keeping their employees accountable. The three most important and most basic changes are what Rod Collins calls The Three M’s: Managers, Meetings, & Measures. These three components of the workplace seem unavoidable but by resetting expectations so that managers become facilitators and meetings become highly functional dialogs instead of debates. Making some small changes to tip the organization into a more networked style is the key to Collins’ advice in his new book, published by AMACOM, Wiki Management: A Revolutionary Model for a Rapidly Changing and Collaborative World.
Rod Collins is the Director of Innovation at Optimity Advisors, a national management consulting firm, and a leading expert on the next generation of business management.