Tony Miller on Systemically Strengthening Our Schools

In devising a strategy to bolster the nation’s eroded educational framework, Anthony Miller, Chief Operating Officer of the U.S. Department of Education, pulls from his business background as well as international research on the processes and metrics employed by other countries to raise the academic bar. At the core of Tony’s blueprint, is the alignment of student achievement goals and initiatives with budgets and operating plans, and making critical investments in training teachers, particularly in the use of technology and collaboration tools to facilitate communication and maximize targeted learning. Tony also discusses partnerships between major corporations and higher education systems, and the importance of deploying such initiatives to equip students with the competencies most essential to competing and exceling in the 21st century global workplace.

Tony Miller is the Deputy Secretary and Chief Operating Officer at the U.S. Department of Education. In this role, he manages a broad range of operational, management and program functions. Prior to joining the Department in 2009, Tony was an operating partner with Silver Lake, a leading private equity firm. From 2003 to 2006, he was with LRN Corporation, a compliance software and eLearning company, where he was executive vice president of operations. Prior to LRN, he worked for 10 years at McKinsey & Company, where he was a partner specializing in growth strategies, operating performance improvement and restructuring for companies throughout the United States, Europe and Asia. Tony began his professional career with Delco Electronics, a subsidiary of GM Hughes Electronics, where he managed regional channel marketing. In addition to his private-sector operating experience, Tony advised the Los Angeles Unified School District from 1997 to 2000, developing student achievement goals and strategies, aligning budgets and operating plans, and designing metrics and processes for overseeing district-wide performance. He undertook similar work with the Santa Monica-Malibu Unified School District in 2001. Through his service as an ex-officio member of the Los Angeles Unified School District Board of Education Budget and Finance Committee in 2002–03, he deepened his understanding of state funding and school district budgeting matters. Tony Miller is a graduate of Purdue University and holds a Master’s in Business Administration from the Stanford Graduate School of Business.

For additional training on this topic, consider these AMA seminars:
*Kirkpatrick’s Four Levels: Increasing Training Effectiveness Through Evaluation
*Training the Trainer
*Strategic Agility and Resilience: Embracing Change to Drive Growth

To learn more, read these AMACOM Books:
*The Corporate University Handbook: Designing, Managing, and Growing a Successful Program, by Mark Allen
*The Power of Business Process Improvement: 10 Simple Steps to Increase Effectiveness, Efficiency, and Adaptability, by Susan Page
*Designing Dynamic Organizations, by Jay Galbraith, Diane Downey and Amy Kate

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