Bob Wall on Coaching for Emotional Intelligence
An essential tool for better workplace performance and effective professional relationships.
July 13, 2007 / Podcast # 07-13
When managers coach their team members on their performance, “emotional intelligence” may not be the first thing that comes to mind. But some believe that performance development depends on the employee’s emotional intelligence, and the ability of the manager to encourage and increase it. In his book, Coaching for Emotional Intelligence (AMACOM), Bob Wall provides a carefully planned strategy to help managers address such factors as personality traits, communications styles, and personal behaviors — the delicate issues that make coaching for EI more challenging than coaching for performance alone.
Bob Wall is a professional consultant who specializes in leadership and team development. His clients include CapitalOne, Pier One Imports, McDonnell Douglas Aircraft, Aon Corp. Microsoft, GTE, and State Farm Insurance, as well as healthcare, government, and military organizations.
For additional training on this topic, consider these AMA seminars:
AMA’s Leading with Emotional Intelligence
Developing Your Emotional Intelligence
Building Better Work Relationships
Successfully Managing People
Developing Executive Leadership - Executive Leadership Training
For related reading from AMACOM Books:
Coaching for Emotional Intelligence
Quick Emotional Intelligence Activities for Busy Managers
Emotional Intelligence for Project Managers
The EQ Difference
