The corporate world is filled with executives, men and women who have worked hard for years to reach the upper levels of management. They’re intelligent, skilled, and even charismatic. But only a handful of them will ever reach the pinnacle — and as executive coach Marshall Goldsmith shows in his book What Got You Here Won’t Get You There: How Successful People Become Even More Successful, subtle nuances make all the difference. These are small “transactional flaws” performed by one person against another (as simple as not saying “thank you” enough), which lead to negative perceptions that can hold any executive back.

Marshall Goldsmith is corporate America’s preeminent executive coach, having worked with more than sixty CEOs at the world’s leading corporations. He is on the faculty of the executive education programs at Dartmouth College and the University of Michigan. Goldsmith lives in Fairbanks Ranch, California.

For additional training on this topic, consider these AMA seminars:

* Moving from an Operational Manager to a Strategic Thinker
* Situational Leadership® II Workshop
* The Voice of Leadership: How Leaders Inspire, Influence and Achieve Results
* Preparing for Leadership: What It Takes to Take the Lead
* Projecting a Positive Professional Image

To learn more, read these AMACOM Books:

* The Leadership Advantage, by Robert M. Fulmer, Jared L. Bleak
* The Nature of Leadership, by B. Joseph White, Yaron Prywes
* John F. Kennedy on Leadership, by John A. Barnes
* The Leadership Training Activity Book, by Lois B. Hart, Ed.D., Charlotte S. Waisman, Ph.D.