Archives from April 2012

Jane Jordan on Managing Media Through a Crisis

Protecting Your Assets in the Digital Age

April 20, 2012 / Podcast # 12-08

Jane Jordan

Jane Jordan, author of the book The Four Stages of Highly Effective Crisis Management says that every company should have a crisis communication plan. With the development of social media and new forms of immediate communication, it is even more important than ever. What was once the province of professional reporters is now free and available to everyone. Regardless of a company’s preferred talking points, anyone can hit “post” instantly, as there are fewer and fewer communication boundaries. However, if you have a plan, Jane says it’s possible to be prepared and successfully manage a communication crisis as in the cases involving the Red Cross or BP.

A former journalist with Australian Consolidated Press in Sydney, Jane Jordan has been at the forefront of media training and crisis management for over two decades. She developed a unique four-stage methodology for crisis management whilst at the helm of Australia’s leading media training consultancy, Media Skills. The methodology has been used around the world by hundreds of organizations and thousands of executives.

For additional training on this topic, consider these AMA seminars:
*How to Create an ITIL Service Desk and Incident Management Process
*AMA’s Insurance and Risk Management Workshop
*Making Sense of Web 2.0: Leveraging Social Media in Your Organization

To learn more, read these AMACOM Books:
*Why Some Companies Emerge Stronger and Better from a Crisis, by Ian I. Mitroff
*Managing Crisis Before They Happen, by Ian I. Mitroff, Gus Anagnos
*Chaotics, by Philip Kotler, John A. Caslione

 

Alexandra Levit on Finding the Job and Employment Success

Avoiding Missteps to Step Ahead

April 6, 2012 / Podcast # 12-07

Alexandra Levit

Alexandra Levit, author of the book Blind Spots: Ten Business Myths You Can’t Afford To Believe On Your New Path To Success discusses her book which points out the biggest myths of business success; the things people believe that don’t work for most of the truly successful. In this edition of Edgewise, Alexandra touches on how the recession has transformed our ideas about how business works and why these myths are more dangerous than ever in a compromised economy. She also stresses the importance of self-promotion in the workplace and the pitfalls to climbing the ladder too quickly, as well as the greatest obstacles facing employees and entrepreneurs in the coming years. You will learn her take on personal censorship and online transparency, and why it’s important to be aware of what you disclose publically.

Alexandra Levitis a nationally recognized business and workplace author and speaker. A syndicated columnist for the Wall Street Journal and a blogger for HuffingtonPost.com, Alexandra has authored several books, including the popular They Don’t Teach Corporate in College, How’d You Score That Gig? and Success for Hire. Alexandra is also a member of the Business Roundtable’s Springboard Project, which is advising the Obama administration on current workplace issues.

For additional training on this topic, consider these AMA seminars:
*Decoding the Unwritten Rules of Executive Career Advancement
*Coaching and Counseling for Outstanding Job Performance
*What Got You Here Won’t Get You There

To learn more, read these AMACOM Books:
*How to Land a Top-Paying Federal Job, by Lily Whiteman
*The Career Clinic, by Maureen Anderson
*Reinvention, by Brian Tracy