Archives from May 2011

James Morgan on Strategic Execution & Process

May 27, 2011 / Podcast # 11-21

James Morgan

Strategy Execution is the crux of success in business. So why do less than half of companies polled in a recent Booz Allen survey feel they are meeting their targets? Dr. James Morgan, shares insight from his 30 years of experience of sharpening strategic visions and implementing methods to see them through. He details the pitfalls and the core tenets of strategic planning and execution. Listen, take notes, and start winning! Read more…

 

Roger Courville On Optimizing Online Presentations

Elements you must employ to successfully engage audiences on the web

May 20, 2011 / Podcast # 11-20

Roger Courville

Standing out in the world of webinars can be challenging. Content abounds and attention spans are ever-fleeting. Online presentation guru, Roger Courville, discusses how to effectively leverage nuances of the virtual space to convey your message and win audiences. From graphic design to communication models and culture, Roger highlights the key elements to creating and delivering stimulating online programs. Read more…

 

Susan Shearouse on the Upside of Conflict

A crash course in conflict resolution

May 13, 2011 / Podcast # 11-19

Susan Shearouse

Whether personal or professional, conflict is inevitable. In her book Conflict 101: A Manager’s Guide to Resolving Problems So Everyone Can Get Back to Work (AMACOM) Susan Shearouse shares insight from her 20 years of experience in mitigating disagreements as a conflict resolution strategist. Susan discusses the importance of trust, how assumptions lead to false perceptions, and using the “Satisfaction Triangle” as a conflict arbitration tool.
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David Livermore

David Livermore, author of The Cultural Intelligence Difference, due out this month, defines Cultural Intelligence Quotient (CQ) as one’s ability to function effectively across national, ethnic, and organizational cultures. From a misinterpreted gesture, to an email in lieu of a phone call, there are implicit actions, rules, and guidelines that differ from countries or even corporations, that can make a profound professional impression. Knowledge of these nuances isn’t innate, regardless of skill-level, IQ, or EQ. But CQ can be learned. David outlines the four areas of CQ and why your proficiency in them can be the defining factor in your career progress.
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