Archives from January 2008

Winners of the 2007 Alliance Awards on Strategic Alliance Excellence

What are the secrets to strategic alliance excellence?

January 25, 2008 / Podcast # 08-04

Association of Strategic Alliance Professionals

Strategic alliances and partnerships play a crucial role in growing businesses in today’s marketplace. But for every success story, there are numerous perils and pitfalls waiting to cause alliances to fail – so what are the secrets to strategic alliance success?

The Association for Strategic Alliance Professionals awarded a handful of companies its annual Alliance Awards for demonstrating excellence in strategic alliances. In this podcast we interview several strategic alliance executives from these companies to share insights behind their outstanding success.
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Gordon Patzer on Why Looks Matter More than You Think

A new book presents an ugly truth: when it comes to success, it’s what’s on the outside that counts.

January 18, 2008 / Podcast # 08-03

Gordon Patzer

Dr. Gordon L. Patzer has devoted the last 30 years to investigating this unsettling phenomenon for both women and men, and how it touches every part of our lives. In his book Looks, (AMACOM) – he reveals not only its impact on romance, but also on family dynamics, performance in school, career, courtroom proceedings, politics and government. Read more…

 

James Parker on Doing the Right Thing at Southwest Airlines

Insights from the former CEO of one of America's most admired companies.

January 11, 2008 / Podcast # 08-02

James Parker (photo: Melissa Wiedemann)

People matter most, we all know that. But most companies would rather slash costs, cut headcount, replace well-paid employees with lower-paid employees or outsourced workers, and reduce customer service. In the wake of 9/11, Southwest Airlines was faced with a disastrous situation that threatened to ruin not only their business but the entire airline industry. In response, Southwest Airlines made three pivotal decisions: no layoffs, no pay cuts, and no-hassle refunds for any customer wanting them. The result: Southwest remained profitable, it was the only major airline to protect the jobs of all its employees, and Southwest’s market cap soon exceeded all its major competitors combined. Read more…

 

Stephen M.R. Covey on Using Trust for a New Year of Success

Following the runaway success of his new book, America's leading expert on trust returns to share his insights for a new year.

January 4, 2008 / Podcast # 08-01

Stephen M. R. Covey

Stephen M. R. Covey is co-founder and CEO of CoveyLink Worldwide. He is the author of The Speed of Trust, which challenges the age-old assumption that trust is merely a soft, social virtue and instead demonstrates that trust is a hard-edged, economic driver—a learnable and measurable skill that makes organizations more profitable, people more promotable, and relationships more energizing. Read more…