Training

Jason Wingard on Keeping Up with Business Education

Train your people to stay ahead of the competition.

January 22, 2016 / Podcast # 16-02

Jason Wingard

Jason Wingard, author of Learning to Succeed: Rethinking Corporate Education in a World of Unrelenting Change, has a formula for how to keep up with the ever-changing business environment. On this episode he lays out a concise training strategy and how to overcome barriers to learning integration, with great tips for how to keep up with the expanding global market.

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John Mattone on Creating a Sustainable Organization through Leadership Management and Development

Preserving You’re A-Team and Drive Breakthrough Results

October 19, 2012 / Podcast # 12-21

John Mattone

John Mattone, author of Talent Leadership: A Proven Method for Identifying and Developing High-Potential Employees, joins us on edgewise today to share the findings of his extensive research on talent management. He explains how organizations can mitigate their operating risk and drive breakthrough results. John provides insight on how major companies such as Microsoft, Nestle and Toyota have been successful with his model.

John Mattone is President of JohnMattonePartners, Inc. In 2011, John was named by The Thinkers50 as one of the fastest rising stars in the field of leadership development. Recently, he was named by Leadership Excellence magazine as one of the top leadership consultants, speakers and coaches in the world. John is recognized globally as an inspiring keynote speaker, prolific author, and highly sought-after executive coach. With over 30 years’ experience John has also been successful as an entrepreneur who has built two successful human capital consulting firms, and as an executive of a multi-million dollar leadership consulting firm.

For additional training on this topic, consider these AMA seminars:
*Coaching and Counseling for Outstanding Job Performance
*Succession Planning: Developing Leaders from Within
*Critical Thinking Certification: How to Develop a Thought-Based Organization
To learn more, read these AMACOM Books:
*The AMA Guide to Management Development, by Daniel R. Tobin, Ph.D., Margaret Pettingell
*
Keeping the People Who Keep You in Business
, by Leigh Branham
*Strategic Staffing, by Thomas P. Bechet

 

Bill Conaty on Diversifying and Developing Your Skill Sets in an Ever-Changing Workplace

Attracting, Developing and Retaining World Class Talent

October 5, 2012 / Podcast # 12-20

Bill Conaty

Bill Conaty, former Senior VP of General Electric, sheds light on the qualities attributed to The Talent Masters , those individuals or companies who see talent development as a competitive edge and gave Bill the title for his book. In this episode of Edgewise, Bill explains that it is important to be able to learn and conform to change, offer the widest range of skills sets as possible, and seek out opportunities in lateral skill development over promotional moves. Listen and learn about the processes and assessment systems necessary to attract, develop, and retain world class talent.

Bill Conaty has served as senior vice president of human resources at General Electric (GE) for nearly 15 years, and knows a thing or two about assessing someone’s character. Under Conaty’s leadership, his department became a key asset for former CEO Jack Welch, one of the most admired executives in recent American business history.
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Dov Seidman

Dov Seidman joins us on Edgewise to discuss his book How: Why How We Do Anything Means Everything. Dov states that “we live in a world where what we do matters, but it doesn’t matter as much as how we do what we do”; we are in a new era of behavior where our actions can affect so much more in ways they never could in the past. This is especially important to acknowledge as behavior has become the greatest source of our competitive advantage. Dov describes what he calls the “how principles” and why these values guide our behavior. He will explain his solution for making jobs more interesting, inspiring and satisfying using such examples as Southwest Airlines.

Deemed “the hottest advisor on the corporate virtue circuit”, by FORTUNE Magazine, Dov Seidman is the founder, chairman and chief executive officer of LRN, a company that helps businesses develop ethical corporate cultures and inspire principled performance. His insights into the complexities of human behavior have been a source of inspiration and innovation for corporate boards, business leaders, government officials and employees around the world, including Allstate, Dow, eBay, Johnson & Johnson, Kraft, Pfizer, Procter & Gamble and Viacom. Audiences describe Dov Seidman’s presentations as life-changing. Seidman’s unique ability to connect with people at an emotional as well as intellectual level has helped attendees see their lives, purposes, and potential with greater clarity.

For additional training on this topic, consider these AMA seminars:
*Create a Respectful Workplace: Improve Morale, Increase Productivity and Achieve Business Goals
*Expanding Your Influence: Understanding the Psychology of Persuasion
*Responding to Conflict: Strategies for Improved Communication

To learn more, read these AMACOM Books:
*How to Tell Anyone Anything, by Richard S. Gallagher
*Elements of Influence, by Terry R. Bacon
*The Manager’s Guide to Maximizing Employee Potential, by William J. Rothwell

 

Jane Jordan on Managing Media Through a Crisis

Protecting Your Assets in the Digital Age

April 20, 2012 / Podcast # 12-08

Jane Jordan

Jane Jordan, author of the book The Four Stages of Highly Effective Crisis Management says that every company should have a crisis communication plan. With the development of social media and new forms of immediate communication, it is even more important than ever. What was once the province of professional reporters is now free and available to everyone. Regardless of a company’s preferred talking points, anyone can hit “post” instantly, as there are fewer and fewer communication boundaries. However, if you have a plan, Jane says it’s possible to be prepared and successfully manage a communication crisis as in the cases involving the Red Cross or BP.

A former journalist with Australian Consolidated Press in Sydney, Jane Jordan has been at the forefront of media training and crisis management for over two decades. She developed a unique four-stage methodology for crisis management whilst at the helm of Australia’s leading media training consultancy, Media Skills. The methodology has been used around the world by hundreds of organizations and thousands of executives.

For additional training on this topic, consider these AMA seminars:
*How to Create an ITIL Service Desk and Incident Management Process
*AMA’s Insurance and Risk Management Workshop
*Making Sense of Web 2.0: Leveraging Social Media in Your Organization

To learn more, read these AMACOM Books:
*Why Some Companies Emerge Stronger and Better from a Crisis, by Ian I. Mitroff
*Managing Crisis Before They Happen, by Ian I. Mitroff, Gus Anagnos
*Chaotics, by Philip Kotler, John A. Caslione

 

Scott Keller on Sustaining Organizational Health

Evaluating Long Term Success

February 24, 2012 / Podcast # 12-04

Scott Keller

Scott Keller coauthor of Beyond Performance, discusses the extensive research he conducted in the field of organizational effectiveness. With performance and health managed with equal emphasis being the main takeaway, Scott elaborates on what he means by organizational health and how that directly links to an organization’s performance. Listen as Scott explains how to assess and revive your campanies health.
Scott Keller is a director in the Southern California office of McKinsey & Company, and leads its transformational change practice in the Americas. He has published several articles on change management and organizational behavior, as well as a book for colleagues and clients. He holds an MBA and a BS in mechanical engineering from the University of Notre Dame and has worked as a manufacturing manager with Procter & Gamble and a photovoltaic engineer for the U.S. Department of Energy. Outside McKinsey, Scott is a cofounder of Digital Divide Data, an award-winning social enterprise that utilizes a sustainable IT service model to benefit some of the world’s most disadvantaged people.

For additional training on this topic, consider these AMA seminars:
*The Project Performance Management Workshop: Time, Cost and Budget
*Strategy Execution: Getting It Done
*Create a Respectful Workplace: Improve Morale, Increase Productivity and Achieve Business Goals

To learn more, read these AMACOM Books:
*2600 Phrases for Setting Effective Performance Goals, by Paul Falcone
*Transforming Performance Measurement, by Dean R. Spitzer, Ph.D.
*The Program Management Office Advantage, by Lia Tjahjana, Paul Dwyer, PMP

 

Tony Miller on Systemically Strengthening Our Schools

Employing business development practices to target deficiencies in America’s Education System

June 24, 2011 / Podcast # 11-25

Tony Miller

In devising a strategy to bolster the nation’s eroded educational framework, Anthony Miller, Chief Operating Officer of the U.S. Department of Education, pulls from his business background as well as international research on the processes and metrics employed by other countries to raise the academic bar. At the core of Tony’s blueprint, is the alignment of student achievement goals and initiatives with budgets and operating plans, and making critical investments in training teachers, particularly in the use of technology and collaboration tools to facilitate communication and maximize targeted learning. Tony also discusses partnerships between major corporations and higher education systems, and the importance of deploying such initiatives to equip students with the competencies most essential to competing and exceling in the 21st century global workplace.
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Josh Bersin on the Upswing in E-Learning

Alternative approaches to essential training investments

June 3, 2011 / Podcast # 11-22

Josh Bersin

According to Josh Bersin, learning technology expert, the decrease in spending on learning and development in the corporate sector due to the economic downturn is starting to creep its way back up, and technology is at the forefront. In this episode of Edgwise, Josh discusses how companies including Cisco, GE, and Apple approach the training and development of their talent. Josh defines trends of high impact learning cultures, informal training initiatives, Blended Learning, and how they can be a cost-effective conduit to optimizing employee execution. Josh also shares the single most important component of effective corporate training programs and how executives should be supporting and facilitating the learning taking place in their organizations. Read more…

 

Roger Courville On Optimizing Online Presentations

Elements you must employ to successfully engage audiences on the web

May 20, 2011 / Podcast # 11-20

Roger Courville

Standing out in the world of webinars can be challenging. Content abounds and attention spans are ever-fleeting. Online presentation guru, Roger Courville, discusses how to effectively leverage nuances of the virtual space to convey your message and win audiences. From graphic design to communication models and culture, Roger highlights the key elements to creating and delivering stimulating online programs. Read more…

 

Jody Heymann on Keeping Every Employee Motivated and Profitable

How even the "bottom of the ladder" employees are worth an investment.

July 16, 2010 / Podcast # 10-29

Jody Heymann

Jody Heymann wants companies to invest in workers at the bottom of the ladder. These employees, the ones running the factory assembly lines or the retail cash registers, are the ones closest to the products and the customers and the employees who really know what is going on with the company. Smart managers know that if there is a problem that needs to be solved, they go to these employees first. In her book Profit at the Bottom of the Ladder, Jody shows that the most successful companies are the ones who have invested in training and benefits for all of their employees, keeping them happy, productive, and turning a profit. Read more…