The ROI on trust.December 9, 2016 / Podcast # 16-35
High trust organizations are happier; happier profits and happier employees. Paul Zak was part of the team of scientists who first made the connection between oxytocin and trust and is the author of The Trust Factor, published by AMACOM. He joins us to talk about the business case for building trust and how it’s worked for many companies.
How a sense of purpose makes everyone happier.July 24, 2015 / Podcast # 15-15
Scott Mautz, author of Make it Matter, the new book published by AMACOM, wants your employees to feel like they matter when they go to work. Some of that has to come from within but managers can also help guide employees to a sense of meaning in their work. Employees who feel taken care of and are assured that their time isn’t being wasted will be happier and do more meaningful work.
Letting your team have the information they need.June 26, 2015 / Podcast # 15-13
Stanley McChrystal doesn’t believe in extreme secrecy. Obviously there are limits, especially when it comes to national security, but keeping all information on a need-to-know basis requires someone knowing who needs to know. Wires get crossed and the wrong decisions are made. Trust your team, whether in the military or in the office, to be able to handle the information they’re given and respond in an appropriate way.
Improving happiness and health by connecting with others.June 12, 2015 / Podcast # 15-12
Sometimes it can be tempting to keep your head down and just get the work done, especially with steadily increasing workloads. However, actually connecting with other human beings is crucial to our wellness and ability to perform. In his new book Connection Culture, Michael Lee Stallard talks about how lately we’re less connected than ever and how to get some of that crucial connection time back.
Do you wish you could run a meeting like Tina Fey? Or work a room like Stephen Colbert? It’s not just about humor in the workplace (although that too, is vital) but how to work as a truly collaborative team and learning to stop fearing failure. The new book Yes, And: How Improvisation Reverses “No, But” Thinking and Improves Creativity and Collaboration–Lessons from The Second City, coauthored by Tom Yorton and Kelly Leonard, incorporates lessons from the legendary improvisational theater troupe into business best practices.
A positive outlook that changes the way people work.November 29, 2013 / Podcast # 13-24
There’s an easy way to pinpoint a Star Employee: it’s the person you wish you could clone to do every job in the company. While that’s wishful thinking, Stars tend to have an effect on the people around them and their enthusiasm becomes infectious. William Seidman, co-author with Richard Grbavac of The Star Factor, published by AMACOM, says that it’s the Stars’ outlook that is the deciding factor. They don’t see themselves as cogs in the machine but a vital asset to the entire organization. As soon as their mindset improves, so do results. In this episode William shares tips on how to find out what drives the Star Employees and how to get their coworkers to becomes Stars as well.
How you can apply lessons learned from the AFR Midnight Rambler yacht crew.September 6, 2013 / Podcast # 13-18
In his new book Into the Storm, published by AMACOM, Dennis Perkins recalls the story of the AFR Midnight Rambler in the 1998 Sydney to Hobart Ocean Race. This race was the most perilous to date as a sudden storm stuck and took the lives of 6 sailors on The Rambler. However the other 55 sailors were rescued resulting in the largest search and rescue mission in Australian history. The AFR Midnight Rambler was not the biggest or the most well equipped ship but due to its unified crew, it found a way to not only overcome the horrible storm but to also win the overall race. These skills translate to the business world as well. Even in the worst of situations whether your business is facing a massive change or youâ€™re in a race staring down a major storm, a unified team can just pull of the seemingly impossible.
How technology can reveal what really makes us innovative.August 9, 2013 / Podcast # 13-16
To increase productivity, how many seats should be at the cafeteria table? Before the best answer was a guess or simply “who cares?” However, in an increasingly knowledge-work and collaboration focused world, factors like who you sit with at lunch and who you chat with in the hallway start to matter. Ben Waber has devised a new and possibly controversial system that will keep track of these unofficial meetings that actually lead to greater productivity and innovation.
Are you a TGIF kind of worker or for you is it TGIM, Thank God itâ€™s Monday? It might have to do with how much passion you have for your work. If your values and principles donâ€™t align with your companyâ€™s, you might not be as successful in the workplace as you might think, your lack of enthusiasm eventually becoming apparent to everyone you work with. Jim Leighton, author of Getting FIT, advocates a Fully Integrated Team (FIT) as a more dynamic style where each member of the group tries their best to contribute to the mutual goal by bringing their own personal experience and skill set to get the job done.
How it's better to have disagreements than to shy away.February 8, 2013 / Podcast # 13-03
If you’re working on a team that’s trying to accomplish big things, a little conflict is unavoidable. Actually, according to Ted Harro, it’s preferable. To him, if there isn’t a single disagreement among coworkers on a big project, someone is lying and frustration is festering. Productive, project-based conflict is a sign of engagement and passion. If you learn to pick your battles and stay focused, groups can have disagreements while still working as a team.