How toâ€”and how not toâ€”effectively organize process systems.May 2, 2014 / Podcast # 14-09
Paula Berman, author of Successful Business Process Management: What You Need to Know to Get Results, has worked with quality systems and companies of all sizes and industry ranges. Berman explains the difference between a process and a procedure, the key components needed in a procedure, and why it is so important for companies to document these processes. She also discusses the significance of a process system as well as how toâ€”and how not toâ€”effectively organize one. Finally, Berman gives us 4 key stages needed to keep the process improvements without lapsing back and losing any efficiency gain.
Evaluating Long Term SuccessFebruary 24, 2012 / Podcast # 12-04
Scott Keller coauthor of Beyond Performance, discusses the extensive research he conducted in the field of organizational effectiveness. With performance and health managed with equal emphasis being the main takeaway, Scott elaborates on what he means by organizational health and how that directly links to an organizationâ€™s performance. Listen as Scott explains how to assess and revive your campanies health.
Scott Keller is a director in the Southern California office of McKinsey & Company, and leads its transformational change practice in the Americas. He has published several articles on change management and organizational behavior, as well as a book for colleagues and clients. He holds an MBA and a BS in mechanical engineering from the University of Notre Dame and has worked as a manufacturing manager with Procter & Gamble and a photovoltaic engineer for the U.S. Department of Energy. Outside McKinsey, Scott is a cofounder of Digital Divide Data, an award-winning social enterprise that utilizes a sustainable IT service model to benefit some of the world’s most disadvantaged people.
For additional training on this topic, consider these AMA seminars:
*The Project Performance Management Workshop: Time, Cost and Budget
*Strategy Execution: Getting It Done
*Create a Respectful Workplace: Improve Morale, Increase Productivity and Achieve Business Goals
To learn more, read these AMACOM Books:
*2600 Phrases for Setting Effective Performance Goals, by Paul Falcone
*Transforming Performance Measurement, by Dean R. Spitzer, Ph.D.
*The Program Management Office Advantage, by Lia Tjahjana, Paul Dwyer, PMP
In the episode of Edgewise, Betty Shotton shares her experience as a serial entrepreneur, having founded and lead 6 companies. Betty recently authored Liftoff Leadership, in which she pinpoints the key qualities and attributes necessary to kick-start your leadership trajectory. Betty stresses her â€œpre-flight checklist,â€ and a series of assessments and questions, which she says allows leaders to identify their guiding principles. Listen as she shares a few of the ten principles noted in her book, including: altruism, balance, and possibility.
Betty Shotton has over 35 years experience as a CEO, Entrepreneur, and Leadership Consultant. Today she is the CEO & Founder of Liftoff Leadership LLC and a partner with Berkana Consulting Group. She has founded and led six companies in vacation rentals and aviation. One of these companies known today as ResortQuest International, a part of Wyndham Worldwide went public in 1998 (NYSE). She developed and led two regional airlines, SouthEast Air and SeaAir in her commitment to commercial air service for the OuterBanks of North Carolina and served on the Board Directors of Cape Air.
Introducing a new organizational governance system for doing the right things the right way at the right time.April 3, 2009 / Podcast # 09-14
Problem-solving or assessment methodologies such as Six Sigma, Lean Six Sigma, or ISO may not provide a business framework so that organizations can move toward achieving the three Rs of business: everybody doing the Right Things the Right Way at the Right Time.
In The Integrated Enterprise Excellence System: An Enhanced, Unified Approach to Balanced Scorecards, Strategic Planning, and Business Improvement , Forrest Breyfogle introduces a new organizational governance system that integrates analytics with innovation. Read more…
Project management is an essential tool to execute a strategy, but often poorly utilized. Here's how to make it work.May 9, 2008 / Podcast # 08-19
Joan Knutson is founder and manager of Project Mentors, a successful multimillion dollar project management training and consulting firm. Joan is the author of Project Management: How to Plan and Manage Successful Project (AMACOM), Succeeding in Project-Driven Organizations: People, Processes, and Politics (John Wiley and Sons) and Project Management for Business Professionals: A Comprehensive Guide (John Wiley and Sons). Read more…
Stunning accomplishments never come from following the management cookbook, no matter how much care and discipline we use in sticking to the recipe.November 30, 2007 / Podcast # 07-33
Have you ever wondered why so-called “best management practice” produces mediocre results? What if a team wanted to do something truly spectacular? What if it wanted to make a real impact?
In her new book Spiral Up. . . and Other Management Secrets Behind Wildly Successful Initiatives, Jane C. Linder argues that if you want to work wonders, you’ve got to abandon the accepted, linear, day-by-day management mindset and step into the real world. It’s anything but mechanical.
Is there such a thing as too much teamwork?May 11, 2007 / Podcast # 07-04
Kevan Hall founded Global IntegrationTM in 1994, to develop “the skills of working internationally” for the world’s leading companies. He realized that the tools he and his colleagues developed for complex international, virtual, remote and matrixed organizations were based on creating underlying speed and simplicity and were applicable to almost any complex company. Read more…