Using science to get your message heard.August 25, 2017 / Podcast # 17-34
Handling feedback, both giving and receiving, is one of the most difficult parts of office life. Mark Murphy, author of Truth at Work, has looked into the science of why we hate hearing feedback and has some ways we can deliver even the toughest messages in a way that will get through.
Care personally, challenge directlyMay 5, 2017 / Podcast # 17-18
As a manager there’s a fine line to walk between being friendly and being helpful. That line gets even more blurry for women in the workforce. Kim Scott, author of Radical Candor, joins us with how to walk that line, how to provide even negative feedback while still remembering your colleagues’ humanity.
Manage employees like you've been doing it for decades.January 6, 2017 / Podcast # 17-01
Jathan Janove has learned a lot of things about employee retention, both from the inside as an HR expert and the outside as an employment litigator. He joins us to give some tips from his new book Hard-Won Wisom, published by AMACOM, including his definition of employee engagement and some things you can do right away to make your employees feel more understood and valued.
How to deal with hard decisions.November 18, 2016 / Podcast # 16-32
When faced with a difficult decision, Joseph Badaracco wants you to gather information like a manager and make a decision like a human being. Meaning, there are plenty of processes to use to get to the bottom of a tricky situation but in the end you need to rely on your own best judgement, whether you’re Tim Cook of Apple deciding whether or not to work with the US Government or you’re a mid-level manager who might have to fire somebody. The author of Managing in the Gray joins us for some examples of other people who have had to rely on their own judgement when there weren’t any answers in the employee handbook.
What to do when things aren't going wellJuly 8, 2016 / Podcast # 16-14
Complacency is a real problem in the workforce but panicking and crying wolf to combat it doesn’t work. What John Kotter, author of That’s Not How We Do It Here!, calls “sustained urgency” will eventually wear off and complacency will set in again. Instead, as research as shown, positive energy can be sustained over time without fading away. John has this and other tips for us on how to calibrate your management style to your company and the issues at hand.
Truly understanding what your team is trying to accomplish.February 20, 2015 / Podcast # 15-04
In the book The Alliance: Managing Talent in the Networked Age authors Chris Yeh and Ben Casnocha, along with Reid Hoffman talk about the relationship between managers and employees and why an alliance-style of communication between the two parties is the most beneficial. They refer to this style as the â€œTour of Dutyâ€ Model. This type of communication consists of a mission objective, which gives the employee a better understanding of what he or she is trying to accomplish. Managers and employees can use this objective as a tool to determine what each party will eventually attain at the conclusion of the process. One of the most important aspects of the tour of duty model is to set a realistic time period over which the objective gets completed. Another interesting topic discussed in the book is how companies use their employees as â€œnodesâ€ to gather information about the outside business industry. This can be done by observing other professionalâ€™s connections and networks. Yeh and Casnocha believe this can be done by using in-depth networking to maintain up to date company alumni relations. These alumni can help in recruiting, giving feedback, and in referring business.
Chris Yeh is the VP Marketing for PBworks, co-founder and General Partner of Wasabi Ventures, and has been working with high-tech startups since 1995. He has written over 2,000 posts on topics ranging from the psychology of entrepreneurship to achieving happiness in Silicon Valley. Previously, he was the first investor in and interim CEO of Ustream.TV.
Ben Casnocha is an American writer and entrepreneur, based out of San Francisco, California. Casnocha is founder of Comcate, an e-government technology firm, and the author of three books, including the New York Times bestseller The Start-Up of You. He is a keynote speaker at many business events and conventions. In 2006, BusinessWeek named Casnocha one of America’s best young entrepreneurs.
Beyond the Hollywood model of M&A.April 18, 2014 / Podcast # 14-08
Peter R. Worrell, author of Enterprise Value: How the Best Owners-Managers Build Their Fortune, Capture Their Companyâ€™s Gains, and Create Their Legacy, discusses the importance for entrepreneurial owner-managers to prepare for the eventual acquisition of his or her company. Worrell is the managing director at Bigelow LLC, which deals exclusively with the private market, and has personally worked with owner-manager clients for over thirty years. He discusses the private market today, how the golden age for mergers and acquisitions has yet to pass, and the most significant reason most acquisitions fail.
How many Dilbert comics are pasted to your cubicle?February 7, 2014 / Podcast # 14-03
Scott Adams is the creator of the ubiquitous workplace comic strip Dilbert, a character so iconic that it’s become an actual metric for judging workplace happiness: too many Dilbert comics on the wall and employees probably relate to the character too much but if there are no comics it’s likely indicative of upper management with no sense of humor. Adam’s humor comes from real experience. He’s no stranger to the corporate lifestyle and isn’t uncritical, calling leadership in general “a form of specialized evil.”
Turning good ideas into good actions.November 15, 2013 / Podcast # 13-23
Peter Drucker is a renowned thought leader in the business world. While his name is synonymous with management theory, sometimes it takes some work to turn that theory into practice. Enter William Cohen, former student and protegee of Peter Drucker himself. His new book The Practical Drucker, published by AMACOM, is a guide on how to take Drucker’s idealistic statements and turn them into real management practice.
Are you a TGIF kind of worker or for you is it TGIM, Thank God itâ€™s Monday? It might have to do with how much passion you have for your work. If your values and principles donâ€™t align with your companyâ€™s, you might not be as successful in the workplace as you might think, your lack of enthusiasm eventually becoming apparent to everyone you work with. Jim Leighton, author of Getting FIT, advocates a Fully Integrated Team (FIT) as a more dynamic style where each member of the group tries their best to contribute to the mutual goal by bringing their own personal experience and skill set to get the job done.