Job Market
Bill Holland on Cracking the New Job Market
August 19, 2011 / Podcast # 11-33
What do Food network star Paula Dean and waste management mogul Sidney Torres have in common? They bred their super successful brands out of hardship, career expert, Bill Holland explains in this episode of Edgewise. Bill shares strategies from his new book, Cracking the New Job Market: The Seven Rules for Getting Hired in Any Economy (AMACOM), and lays out how to represent yourself as a professional brand that clearly defines your value as congruent with what employers are recruiting for.
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Johnny Taylor on Getting Good Hires Now
Beat the talent rush early.
January 29, 2010 / Podcast # 10-05
Even with the economy in a downturn, companies still need to invest in new talent. Johnny Taylor says that the race to find good talent is coming soon and smart employers are starting early. Read more…
Beverly Kaye on Keeping Ideal People in the Workplace
The retention of top employees is every manager's concern.
August 8, 2008 / Podcast # 08-32
With every employee who walks out the door costing the company up to 200 percent of their annual salary to replace, retention is one of the most important issues facing businesses today. Because finding the ideal person for every workplace position has become an increasingly difficult task, the retention of top employees has become every manager’s concern. Love ‘Em or Lose ‘Em, by organizational-development specialists Beverly L. Kaye and Sharon Jordan-Evans, proposes that this “race for talent” can be effectively run only by those who adopt programs and policies that truly support their personnel. Read more…
Rachael Brown on Paying Employees to Quit
An unusual story in customer service training - with remarkable results.
July 11, 2008 / Podcast # 08-28
Founded in 1999, the online shoe retailer Zappos.com has been an astonishing success story, growing to nearly $1 billion in sales. Even more impressive than its sales numbers, however, are the numbers of customers who rave about Zappos’ customer service excellence. The company’s success at customer service starts with its training program. In this interview, Zappos training manager Rachael Brown tells Edgewise how the company develops its stellar customer service—and why Zappos offers new employees $1,000 to quit.
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Michael Gates Gill on How Starbucks Saved His Life
How one man's career went from advertising executive to jobless to the best job of his life... serving coffee at Starbucks.
June 27, 2008 / Podcast # 08-26
Michael Gates Gill had it all. But by the time he turned 60, he had lost everything except his Ivy League education and his sense of entitlement. First he was downsized at work; next, an affair ended his 20 year marriage. Then he was diagnosed with a slow growing brain tumor.
Gill had no money, no health insurance, and no prospects. One day as Gill sat in a Manhattan Starbucks, a 28 year old Starbucks manager named Crystal Thompson approached him, half joking, to offer him a job. With nothing to lose he took it and went from drinking coffee in a Brooks Brothers suit to serving it in a green apron. Read more…
