Human Resources
Now is the perfect time for business leaders, managers, and other so-called grownups to give a much needed reality check to the Generation Y employees that are on their staffs, those born between 1978 and 1990. This is the argument posed by Bruce Tulgan in his new book Not Everyone Gets A Trophy: How To Manage Generation Y.
Bruce Tulgan is internationally recognized as the leading expert on young people in the workplace, and one of the leading experts on leadership and management. Bruce is a best selling author and advisor to business leaders all over the world, and a sought after keynote speaker and management trainer.
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Steve Kerr on Performance Rewards Systems That Really Work
How to dramatically improve your organization's performance and create a more motivated workplace.
April 17, 2009 / Podcast # 09-16
It’s one of the thorniest management problems around: dealing with unmotivated, low-performing employees. It’s easy to point the finger of blame at them. But in most companies, it’s the reward system, not the workforce, that’s causing poor attitudes and performance: many reward systems actually discourage desired behaviors while rewarding the very actions that drive executives crazy.
In Reward Systems: Does Yours Deliver? Steve Kerr describes the steps you must take to create an effective reward system: Read more…
Max Muller on HR Issues That Managers Need to Know Now
What every manager needs to know about human resources.
March 13, 2009 / Podcast # 09-11
Managing people is a tricky business—and managers and small business owners can no longer get by without understanding the essentials of human resources. New questions abound. In our increasingly legal-minded age, how much documentation do we need to keep on each employee? What’s the best way to confront complicated personnel issues, and even workplace violence?
Plus there are regulatory changes … like implementing the new I-9 form … that every manager needs to be aware of to remain compliant. The Manager’s Guide to HR by Max Muller provides readers with a straightforward, step-by-step guide to human resources topics. Read more…
Jack Mitchell on Why You Should Hug People at Work
The Proven Way to Hire, Inspire and Recognize Your Employees and Achieve Remarkable Results.
November 21, 2008 / Podcast # 08-47
We work in a 21st century world where email has replaced conversation, call centers have decamped to India and help lines have turned into a series of automated messages. And while many of us are habitually reaching for our cellphones and blackberries, there remains a part of us that longs for a little, old fashioned human interaction.
Jack Mitchell, co-owner of several well-known and family owned clothing stores is on a crusade to bring back the good, old fashioned hug. His new book, Hug Your People, is poised to continue the revolution that his first title “Hug Your Customers” began five years ago when it became a Wall Street Journal bestseller. Read more…
Terrence Gargiulo on Taming Difficult People
How timeless tales teach us how to handle beasts at work.
August 15, 2008 / Podcast # 08-33
From Tibet to Mexico to the Balkans, every culture has its own cherished folktales. While originally made up to reinforce morals and good behavior, these stories aren’t just for kids. Many fables featuring whimsical creatures and talking animals have much to teach grownups about handling slackers, connivers, ogres, and other dreaded real-life figures in our workplace.
In the Land of Difficult People: 24 Timeless Tales Reveal How to Tame the Beasts at Work (AMACOM 2008) by Terrence L. Gargiulo and Gini Graham Scott, Ph.D. presents 24 fables taken from around the world, Read more…