Economy

Joe Pine on the Evolution of the Economic Model

Using Customization to Renew Commodities

August 24, 2012 / Podcast # 12-17

Joe Pine

Joe Pine, co-author of The Experience Economy, and the brand new book entitled Infinite Possibility joins us on Edgewise to explain the balance between commoditization and customization in progression of economic value. Amazon and Wal-Mart are just two companies that have used transformation as a tool to successfully guide customers to change by using their experiences. Companies such as these are commoditizing goods so they can sell at higher volume and lower cost to the consumer. He outlines three phases of transformations that are required to sustain transformations through time, which include diagnosis, using a set of experiences and following-through. Not only are these transformations crucial to a business setting but can be useful in our personal lives as well.

Joe Pine is an internationally acclaimed author, speaker, and management advisor to Fortune 500 companies and entrepreneurial start-ups alike. He is co-founder of Strategic Horizons LLP, a thinking studio dedicated to helping businesses conceive and design new ways of adding value to their economic offerings.

For additional training on this topic, consider these AMA seminars:
*Pricing Strategies – Capturing and Sustaining a Competitive Advantage
*The Psychology of Management: Why People Do What They Do
*Measuring and Maximizing Marketing ROI
To learn more, read these AMACOM Books:
*The On-Demand Brand, by Rick Mathieson
*New Directions in Supply-Chain Management, by Tonya Boone, Ph.D., Ram
*One Foot Out the Door, by Judith M. Bardwick, Ph.D.

 

Kevin Kelly on the Future of Jobs; Man or Machine

Why Technology is Doing More Good Than Harm

July 13, 2012 / Podcast # 12-14

Kevin Kelly

Kevin Kelly shares his views on technology driven innovations and the impact that these rapidly advancing technologies are having on job growth and employment numbers. Kevin acknowledges that computers will continue to automate many jobs, though he states that technology is also facilitating new jobs at an even faster rate. He predicts that jobs will continue to evolve rapidly in five to ten years, and that the most lucrative positions have not even been invented yet. You will also learn what he means by the “hacker mentality” and how this negative connotation can be seen as a type of exploration of design solving.

Kevin Kelly is Senior Maverick at Wired magazine. He co-founded Wired in 1993, and served as its Executive Editor from its inception until 1999. He has just finished a book for Viking/Penguin called What Technology Wants, published October 18, 2010. He is also editor and publisher of the Cool Tools website, which gets half a million unique visitors per month. From 1984-1990 Kelly was publisher and editor of the Whole Earth Review, a journal of unorthodox technical news. He co-founded the ongoing Hackers’ Conference, and was involved with the launch of the WELL, a pioneering online service started in 1985. He authored the best-selling New Rules for the New Economy and the classic book on decentralized emergent systems, Out of Control.

For additional training on this topic, consider these AMA seminars:
*Making Sense of Web 2.0: Leveraging Social Media in Your Organization
*Strategic Agility and Resilience: Embracing Change to Drive Growth
*Communicating with a Multigenerational Workforce

To learn more, read these AMACOM Books:
*Transforming Performance Measurement, by Dean R. Spitzer, Ph.D.
*Future Savvy, by Adam Gordon
*Going Lean, by Stephen A. Ruffa

 

Anders Dahlvig on IKEA’s Global Social Ambition

Continual Growth of an Industry Giant

March 23, 2012 / Podcast # 12-06

Anders Dahlvig

In this edition of Edgewise Anders Dahlvig chronicles his rise from store manager to president CEO of IKEA. Anders discusses his book, The IKEA Edge: Building Global Work, the affect globalization has had a on the retail business and how important it is for companies to adapt this new market culture. Anders also reveals his thoughts on corporate culture versus national culture and the difficulties in keeping out bureaucracy, complacency in a steadily growing corporation. Listen as Anders shares the unique vision he relied on to lead IKEA through its best and worst times.
Anders Dahlvig is the Former Group President and CEO of IKEA, a leading international retailer of home furnishing products. Anders is also a member of European Retail Round Table. He is a director of Oriflame Cosmetics AB, H&M Hennes & Mauritz AB and Axel Johnson AB; Kingfisher Plc and is Chairman of The New Wave Group and a member of the Advisory Board of Lund University Business School. He received received the Swedish award for Good Environmental Leadership in 2002 for his independent and persistent work with environmental sustainability issues. In 2006, he also received the U.S. Foreign Policy Association’s Global Social Responsibility award.
For additional training on this topic, consider these AMA seminars:
*Strategic Agility and Resilience: Embracing Change to Drive Growth
*Management Skills for New Supervisors
*Corporate Cash Management

To learn more, read these AMACOM Books:
*Now, Build a Great Business!, by Mark Thompson, Brian Tracy
*Investing in a Sustainable World, by Matthew J. Kiernan
*Secrets of the Marketing Masters, by Dick Martin

 

Robert Bloom on Winning Customer Preference

Engaging consumers in an age of declining loyalty

August 26, 2011 / Podcast # 11-34

Robert Bloom

It’s 3:00 a.m. Do you know what your customer wants? According to Robert Bloom, author of The New Experts: Win Today’s Newly Empowered Customers at Their Four Decisive Moments, your customer is one second of Smartphone research and a twitter review away from being on to the next brand. Robert explains why anticipating the “3:00 a.m. nightmare” and nailing several make or break, now or never moments throughout the customer experience is the key to making your brand their preference.
Read more…

 

John Baldoni on Leadership Through the Tough Times

How leaders step up even when the economy is down.

October 1, 2010 / Podcast # 10-40

John Baldoni

To John Baldoni, leadership doesn’t change just because of a bad economy. When leadership is about people, whether it be training the next generation of leaders or just stopping to chat with other employees, that stays the same even during a recession. It is a leader’s job to inspire confidence in their people so that they will remain resilient during the hard times and remain in the company when things get better. Read more…

 

Jon Katzenbach & Zia Khan on the Right Balance of Formal and Informal Organizations

How to make the formal and informal networks within an organization work together harmoniously.

August 20, 2010 / Podcast # 10-34

Jon Katzenbach & Zia Khan

Jon Katzenback and Zia Khan don’t want you to have fun at work. More specifically, they don’t want you to try to have fun; often that leads to trying too hard, strained attempts at socializing, and not a lot of work getting done. The work day flies by even faster when ideas are flying in meetings, instead of icebreakers. Jon and Zia say, leave the socializing and fun to the informal networks in an organization, and they will come to it naturally. Read more…

 

Jody Heymann on Keeping Every Employee Motivated and Profitable

How even the "bottom of the ladder" employees are worth an investment.

July 16, 2010 / Podcast # 10-29

Jody Heymann

Jody Heymann wants companies to invest in workers at the bottom of the ladder. These employees, the ones running the factory assembly lines or the retail cash registers, are the ones closest to the products and the customers and the employees who really know what is going on with the company. Smart managers know that if there is a problem that needs to be solved, they go to these employees first. In her book Profit at the Bottom of the Ladder, Jody shows that the most successful companies are the ones who have invested in training and benefits for all of their employees, keeping them happy, productive, and turning a profit. Read more…

 

Chris Conde on Taking Steps to Prosper through the Downturn

How taking bold action during times of crisis can be beneficial.

June 11, 2010 / Podcast # 10-24

Chris Conde

When Chris Conde saw the first signs of the recession he didn’t waste any time. By paying attention to the warning signs and taking decisive action early, he put his company, Sunguard, in a position to compete while others were just trying to survive. By focusing on upcoming economic indicators (instead of looking back) and through the use of innovative inter-office technologies, he was able to avoid deep cuts to his workforce and Sunguard is now back to full capacity. Read more…

 

Aviad Meitar on Refreshing Romania with Pepsi

How he brought Pepsi to Romania.

May 28, 2010 / Podcast # 10-22

Aviad Meitar

A familiar brand in America but overseas, Pepsi was not a household name until now. In his new book, An Unimaginable Journey: How Pepsi Beat the Odds in Romania, Aviad Meitar explains how they noticed that Romania was an emerging economy, poised to become a significant trade partner with the rest of Europe and overseas. By bringing new skills, sales and management to a community eager to learn, he oversaw the group’s growth to the ultimate sale of the business to PepsiCo’s 2nd largest bottler worldwide in mid 2006. Read more…

 

David Rhodes on Management During Recession

During a time of slow growth, companies need to be more mindful and innovative.

April 2, 2010 / Podcast # 10-14

David Rhodes

Historically, it is innovation that creates the next wave of growth in the economy during a downturn. Instead of trying the same thing over again, David Rhodes, suggests innovation in green technology, health care, and defense. Companies who embrace the changing economic climate are the ones primed to come out on top of a problematic economy. Read more…