How to stay calm and reassure your employees.February 10, 2017 / Podcast # 17-06
Business reorganizations are a fact of life and they’re going to become more frequent than ever. Stephen Heidari-Robinson joins us with some tips from the book he wrote with co-author Suzanne Heywood, ReOrg: How to Get it Right, on how to deal with a “reorg,” the phases you should expect, and what questions you should be asking.
How to take care of your employees first.October 14, 2016 / Podcast # 16-27
Retention, recruiting, and even stock prices soar in companies that care about the health of their employees. Even when executives are looking to save every last penny of their budget, it pays to invest in the health and wellness of the people doing the day-to-day work. Leigh Stringer joins us to talk about her book, The Healthy Workplace, published by AMACOM, with some examples of companies who have done this successfully and some of their methods.
Making a happier workplace for everyone.May 27, 2016 / Podcast # 16-11
A lot of people are talking about workplace culture right now. Shawn Murphy, author of The Optimistic Workplace, published by AMACOM, is talking about workplace climate. He defines it as what it actually feels like to work somewhere and, unlike culture, it’s much easier to influence for the better.
Adapting to different ways of work.April 15, 2016 / Podcast # 16-08
More and more we’re working regularly with people in different countries with different cultures. Being able to adapt our way of working is a new competitive advantage. Ernest Gundling is here with some tips for how to adapt our way of working with those of our colleagues around the world.
Keeping your best employees before they look elsewhere.October 30, 2015 / Podcast # 15-22
We’ve all encountered a performance review a few times in our life. So often that conversation is about things the employee needs to stop doing. Rarely do bosses and their employees discuss what the employee wants to do more of. That’s where Richard Finnegan’s Stay Interview concept comes in. Detailed in his new book, The Stay Interview, published by AMACOM, this kind of discussion increases transparency and therefore retention of the quality employees before they start heading out the door.
Using Type to manage more effectively.July 26, 2013 / Podcast # 13-15
Shoya Zichy, author of Personality Power, discusses the Color Q system, a personality identification system that can be used in your personal and professional life. The Color Q system is used to determine the needs, values, and special talent of each of the four temperament groups, and what strategies to use when dealing with each group. Are you a Gold? Goal oriented, grounded, and realistic. A Red? Action orientated, and focused on the now. A Blue? Theoretical, and knowledge driven. Or maybe you are a Green? Empathetic, and expressive. Enjoy work, life, and boost your career by knowing which group you fit into and what environment caters to your strengths. Learn more on building a diverse team to maximize creativeness, or find complementary group to speed up workflow and unify project vision.
Lately, American business has stagnated, resorting to short sighted strategies and opting to take inexpensive or safer quick fixes rather than analyzing and fixing the root of a problem. Robert Atkinson thinks US could to learn from their global neighbors such as France, Germany, Finland, and Korea and study how their focus on innovation has made them leaders in the business world. American business can turn this trend around by following Atkinson’s 3 main factors that facilitate a healthy successful environment for innovation to get America back on to the list of top innovators.
How it's better to have disagreements than to shy away.February 8, 2013 / Podcast # 13-03
If you’re working on a team that’s trying to accomplish big things, a little conflict is unavoidable. Actually, according to Ted Harro, it’s preferable. To him, if there isn’t a single disagreement among coworkers on a big project, someone is lying and frustration is festering. Productive, project-based conflict is a sign of engagement and passion. If you learn to pick your battles and stay focused, groups can have disagreements while still working as a team.
Inspiring creativity, not stifling it.January 25, 2013 / Podcast # 13-02
It takes an understanding culture to foster creativity. Lina Echeverria, author of the new AMACOM book Idea Agent, knows how it feels to fight for creative input. Now that she’s in a leadership position, she does her best to make sure her teams don’t feel the same aggravation she’s experienced. Team members need to know they’re safe to vocalize their ideas and, even if those ideas aren’t eventually accepted, they feel heard.
Understanding and Targeting New DemographicsJune 29, 2012 / Podcast # 12-13
Dick Martin joins us on Edgewise to discuss his latest book Otherwise: The Wisdom You Need To Succeed In A Diverse World. The main theme of this book is that businesses must strive to better understand people unlike themselves, and why this ability is now more important than ever. Dick touches on the three steps he describes in his book for businesses such as Fox News and MSNBC to adapt to the flux in society. He also discloses who he deems the most innovative marketers in the world.
Dick Martin is a business writer specializing in marketing and public relations. He has written articles for the Harvard Business Review, BusinessWeek.com, the Conference Board Review, Leader to Leader, the Journal of Business Strategy, and the PR Encyclopedia. He is also a frequent speaker to business and student groups. Martin was executive vice president of public relations, employee communications and brand management for AT&T from 1997 to 2003, capping a 32-year career with the company. He was also chairman of the AT&T Foundation.
For additional training on this topic, consider these AMA seminars:
*AMAâ€™s Advanced Course in Strategic Marketing
*Strategic Agility and Resilience: Embracing Change to Drive Growth
*Communicating Up, Down and Across the Organization
To learn more, read these AMACOM Books:
*Leading with Cultural Intelligence, by David Livermore, Ph.D.
*Building a House for Diversity, by R. Roosevelt Thomas, Marjorie I.
*The Cultural Intelligence Difference, by David Livermore, Ph.D.