conflict resolution

Sharon Melnick on Success Under Stress

How to forget the stress and get back to work.

January 11, 2013 / Podcast # 13-01

Sharon Melnick

Work-life balance is always a struggle. Even if you manage to get out of your office at a decent hour, nagging thoughts about work left over will creep into time that is meant to be relaxing. Sharon Melnick, frequent webinar sumbject matter expert and author of the new book Success Under Stress, has practical and effective ways to leave work at work and get rid of stress altogether.

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Scott Belsky on his Principles of Success

Collaborative Methods for Moving Forward

May 18, 2012 / Podcast # 12-10

Scott Belsky

Scott Belsky, founder and CEO of the Behance Network and author of Making Ideas Happen, joins us on Edgewise to discuss practicing and maintaining his principles of success. Flat organizations such as Behance divide responsibility and ownership over specific tasks and empower people on all levels of the organization to make the final call. Sharing ideas liberally is the best practice he has observed working among people across multiple organizations in multiple industries. It’s like the human body’s natural immune system: it kills off anything new. So to maintain the rapport of a team we need to remain alert and consider the ideas and input of everyone.

Scott Belskyis a speaker, writer, and entrepreneur with a focus on the creative industries. As the founder and CEO of Behance, he oversees the Behance Network, the world’s leading platform for creative professionals with millions of visitors every month. Scott is also the author of the national bestselling book Making Ideas Happen.

For additional training on this topic, consider these AMA seminars:
*Aligning Marketing and Sales: Achieve Success Through Collaboration
*Leadership and Team Development for Managerial Success
*Achieving Leadership Success Through People

To learn more, read these AMACOM Books:
*The Language of Success, by Tom Sant
*Communication Skills for Project Managers, by Michael Campbell
*

 

Susan Shearouse on the Upside of Conflict

A crash course in conflict resolution

May 13, 2011 / Podcast # 11-19

Susan Shearouse

Whether personal or professional, conflict is inevitable. In her book Conflict 101: A Manager’s Guide to Resolving Problems So Everyone Can Get Back to Work (AMACOM) Susan Shearouse shares insight from her 20 years of experience in mitigating disagreements as a conflict resolution strategist. Susan discusses the importance of trust, how assumptions lead to false perceptions, and using the “Satisfaction Triangle” as a conflict arbitration tool.
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