communication
Christine Eberle on Social Media and Corporate Culture
Sparking conversations and empowering ideas
October 21, 2011 / Podcast #
Although corporations recognize social media as a powerful tool for talent recruitment, customer engagement and sharing information, many organizations find their social media initiatives fail. According to Christine Eberle, contributor to The Social Media Management Handbook, this is often due to executive resistance or lack of collaboration across a multi-generational workforce. In this episode of Edgewise, Christine explains how companies can overcome these hurdles and leverage social media to facilitate conversations across silos, creating an inspired, engaged and aligned corporate culture.
Conant and Norgaard on the Leadership Touch
Using the head, heart, and hands to create new leaders
August 5, 2011 / Podcast # 11-31
“Everyone has experienced the pleasure of working with someone who is learning and growing and everyone has experienced the pain of working with someone who is not,” affirms Douglas Conant, CEO of Campbell’s Soup. Doug with strategic leadership expert, Mette Norgaard, Ph.D, co-authored Touch Points: Creating Powerful Leadership Connections in the Smallest of Moments, which is a call to action for executives and managers to commit to employee development. Mette’s research and metrics based assertion is that touch points, strategic, meaningful interactions, are what galvanize people to make ideas happen and ultimately drive success. Listen as Doug and Mette explain how these hands on investments in their employees, translate into exponential returns for companies.
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Susan Shearouse on the Upside of Conflict
A crash course in conflict resolution
May 13, 2011 / Podcast # 11-19
Whether personal or professional, conflict is inevitable. In her book Conflict 101: A Manager’s Guide to Resolving Problems So Everyone Can Get Back to Work (AMACOM) Susan Shearouse shares insight from her 20 years of experience in mitigating disagreements as a conflict resolution strategist. Susan discusses the importance of trust, how assumptions lead to false perceptions, and using the “Satisfaction Triangle” as a conflict arbitration tool.
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David Livermore on the Cultural Intelligence Difference
May 6, 2011 / Podcast # 11-18
David Livermore, author of The Cultural Intelligence Difference, due out this month, defines Cultural Intelligence Quotient (CQ) as one’s ability to function effectively across national, ethnic, and organizational cultures. From a misinterpreted gesture, to an email in lieu of a phone call, there are implicit actions, rules, and guidelines that differ from countries or even corporations, that can make a profound professional impression. Knowledge of these nuances isn’t innate, regardless of skill-level, IQ, or EQ. But CQ can be learned. David outlines the four areas of CQ and why your proficiency in them can be the defining factor in your career progress.
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David Livermore On the Cultural Intelligence Difference [10:45m]: Play Now | Play in Popup | DownloadDavid Clemons & Michael Kroth on Managing Your Mobile Workforce
Keeping workers engaged, even when they're not in the office.
January 7, 2011 / Podcast # 11-01
It’s a challenge to lead any employee but when a large number of them are mobile and don’t even show up in the office, the stakes are raised even further. Today’s technology makes it easier but David Clemons and Michael Kroth want to remind you that cell phones and e-mail are tools, not a solution. The smartest leaders don’t just hand their employees a Blackberry and send them on their way; they figure out how to use those tools to engage their mobile workers and keep them motivated, everything a face-to-face leader would do, just at a distance. Read more…
