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Brad Karsh & Courtney Templin on What Millennials Want (and You Do Too)

Millennials, people who where born from 1981-2000s, are starting to fill more and more management positions but older generations still find them hard to understand and even harder to work with. Most millennials have a very different approach to management: they are used to leaderless groups where everyone collaborates in an open environment. They believe that the answer is out there but it doesn’t necessary have to come from a leader or from management. To them, sometimes the best solutions come from the very people they are leading. Brad Karsh and Courtney Templin, authors of the book Manager 3.0, talk about what makes a millennial tick: how they think and which environments are conducive to success, not just for millennials but for the whole organization.


BRAD KARSH is President and Founder of JB Training Solutions and JobBound, companies dedicated to helping professionals succeed. A workplace and generational expert, he has appeared on CNN, Dr. Phil, and CNBC, and been quoted in The Wall Street Journal, The New York Times, and USA Today.

COURTNEY TEMPLIN is the Chief Operating Officer at JB Training Solutions, and a Millennial herself. She sits on the board of the Chicago Society for Human Resource Management, where she leads the Emerging Leaders Initiative.

For additional training on this topic, consider these AMA seminars:

*Creativity and Innovation: Unleash Your Potential for Greater Success
*Create a Respectful Workplace: Improve Morale, Increase Productivity and Achieve Business Goals
*Create a Respectful Workplace: Improve Morale, Increase Productivity and Achieve Business Goals

To learn more, read these AMACOM Books:

*Manager 3.0, by Brad Karsh & Courtney Templin
*The 7 Hidden Reasons Employees Leave, by Leigh Branham
*Army of Entrepreneurs, by Jennifer Prosek

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