AMA EdgewiseIn the coming weeks we will be bringing you the insights and voices of recognized thought leaders across a wide range of topics.
Our aim is to provide those essential "nuggets" of perspective that will help you and your organization improve performance, adapt to changing business realities, and prosper in a complex and competitive world.
How to get hands-on leadership experience in a safe environment.February 24, 2017 / Podcast # 17-08
You wouldn’t learn how to play piano by starting with musical theory. Leadership training is exactly the same. Josh Spodek is here to talk about his new book, Leadership Step By Step, published by AMACOM, the book that will get you out there to start practicing leadership in the real world.
An intro to an emerging technology.February 17, 2017 / Podcast # 17-07
Maybe you’ve heard of the Internet of Things but don’t understand it’s potential to change business-life as we know it. Cisco Systems VP of Corporate Strategic Innovations Group, Maciej Kranz’s new book provides the baseline awareness and contextual framework for building that understanding. He spent a recent rainy afternoon in our studio answering questions only an IoT newbie could appreciate.
How to stay calm and reassure your employees.February 10, 2017 / Podcast # 17-06
Business reorganizations are a fact of life and they’re going to become more frequent than ever. Stephen Heidari-Robinson joins us with some tips from the book he wrote with co-author Suzanne Heywood, ReOrg: How to Get it Right, on how to deal with a “reorg,” the phases you should expect, and what questions you should be asking.
Great presence for anyoneFebruary 3, 2017 / Podcast # 17-05
We all want to have a great presence but what does that look like. With the publication of the paperback of her classic book The Power of Presence, Kristi Hedges joins us to talk about how you can cultivate your own outstanding presence, no matter your personality.
How to be in charge, nicely.January 27, 2017 / Podcast # 17-04
Being the alpha dog is everyone’s goal right? But if you think about the alphas in your organization, they’re usually not someone you like very much. Danielle Harlan has seen a rise in what she calls the New Alpha, the kinder, more impactful leader.
Securing transactions on the internet.January 20, 2017 / Podcast # 17-03
Empathy for your problem employees.January 13, 2017 / Podcast # 17-02
We’ve all worked with someone who was a diva or a Debbie Downer. Sometimes we wonder why we don’t just fire them. Alan Willett is here to defend them: they usually have a good reason and there were warning signs all along. Alan joins us with some advice from his new book, Leading the Unleadable, published by AMACOM, on how to course correct on those problem employees.
Manage employees like you've been doing it for decades.January 6, 2017 / Podcast # 17-01
Jathan Janove has learned a lot of things about employee retention, both from the inside as an HR expert and the outside as an employment litigator. He joins us to give some tips from his new book Hard-Won Wisom, published by AMACOM, including his definition of employee engagement and some things you can do right away to make your employees feel more understood and valued.
How to define the perfect customer experience.December 30, 2016 / Podcast # 16-38
What sets you apart isn’t your product but the experience surrounding your product. People don’t go to Starbucks just for the coffee, they go for the experience. Nick Webb, author of What Customers Crave, published by AMACOM, joins us to talk about how to cultivate the perfect customer experience, even if you’re selling widgets, not lattes.
Using narrative to hook your audience.December 23, 2016 / Podcast # 16-37
Paul Smith, author of Lead with a Story and Parenting with a Story, has come out with a third installment of the series: Sell with a Story. He joins us to talk about how to set aside a portion of your sales pitch to tell stories to make your selling even more effective.